Sales and Marketing are the core parts of an enterprise. They consist of a process chain, starting with market investigation, leads generation and leads qualification, proceeding with account, key account and channel management, order processing, technical support and customer service, ending not least with after sales customer care and maintenance. The smooth colaboration of many different functional roles is crucial for a company’s sustainable sales success. But what to do when key positions in the chain are temporarily or durably uncovered, when the budget prohibits hiring the new employee urgently needed, or when the staff cannot efficiently handle times of high workload? – Crystal Biosolutions supports with professional sales & marketing services for biotech and lifescience companies.